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Q:

Why is my payment not showing on my current bill?

A:

Payments received after the 20th of the month will not appear on the following month's statement.

 

Q:

Where are you located?

A:

216 West Walworth Street in Elkhorn, Wisconsin.

 

Q:

What is your mailing address?

A:

State Long Distance Telephone Company
PO Box 230
Elkhorn WI 53121-0230

 

Q:

What are your office hours?

A:

Monday - Friday (8:00 a.m.- 5:00 p.m.)

 

Q:

What number do I call for billing questions?

A:

(262) 723-5300 for Residential and Business Customers

 

Q:

What is the number to call to check my long distance carrier?

A:

1-700-555-4141

 

Q:

When I apply for new service how long does it take to get hooked-up?

A:

Up to 5 business days.

 

Q:

I do not have all of the pages of my bill?

A:

Bills are printed on both sides of the paper.

 

Q:

Do you have an 800#?

A:

Yes. 1-877-987-8283

 

Q:

What number do I call when I have a repair problem?

A:

Dial 6-1-1. If you are outside the Elkhorn/Lauderdale Lakes area, dial 262-723-2300.